Privacy Policy

This Policy applies to Skylabs North, LLC public website and related service interactions, including account access, contact forms, purchases, and tenant interactions with the Aurora platform.

This Policy is intended for users in the United States.

We collect information you provide directly and limited technical information needed to run the site.

• Account data: name, email, login credentials, and profile details you submit.
• Service and transaction data: purchases, invoice/payment status, and service-related records.
• Support and communication data: messages you send through forms or email.
• Technical data: basic logs and essential cookie/local-storage values required for site operation.

We use information to:

• Provide and maintain services, including authentication and account access.
• Process purchases, billing, and service fulfillment.
• Respond to support requests and account communications.
• Protect platform security, detect abuse, and enforce our Terms.
• Comply with legal obligations.

We do not sell personal data and we do not share personal data for cross-context behavioral advertising.

We may disclose data only as needed for operations, including:

• Service providers that support hosting, payments, communications, and infrastructure.
• Legal or regulatory requests where disclosure is required by law.
• Business transition scenarios (for example, merger or acquisition), subject to applicable law.

We use only essential cookies/local storage needed for site and account functionality, including authentication/session behavior and tenant branding presentation.

We do not use advertising pixels and we do not currently use third-party analytics trackers on this site.

We retain data only as long as needed for operations, security, legal obligations, and legitimate business records.

You may request deletion where applicable, subject to required retention for legal, tax, accounting, fraud-prevention, or dispute-resolution purposes.

You may request, as applicable:

• Access to the personal data we hold about you.
• Correction of inaccurate account information.
• Deletion of eligible personal data.
• Data export for tenant-related account/service data.

To make a request, contact us at [email protected].

General browsing of the public site is not age-restricted. Tenant accounts and tenant-level service relationships are intended for adults age 18 and older.

We use reasonable administrative, technical, and organizational safeguards intended to protect information. No method of transmission or storage is completely secure.

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised "Last Updated" date.

For privacy questions or requests, contact: [email protected].

Legal entity: Skylabs North, LLC.